Instant answers
Common questions
Do I need a visa for China?
Many nationalities now enjoy 240-hour visa-free transit — perfect for city tours. We provide guidance and invitation letters for full visas. See our FAQ page for details.
What is your cancellation policy?
Free cancellation up to 24 hours before most city tours, 7 days before multi-day journeys. Rescheduling is almost always free.
Will I be able to use the internet in China?
Yes, with preparation. We send every guest a simple setup guide before arrival, and your concierge stays reachable on WhatsApp throughout your trip.